Cancellations, returns & replacements
Also, if there are products & suppliers you would like us to bring on board, do please write to us at customer support
special discounts such as GOSF, BUY1 GET1
What is this offer of B1G1/B2G2/B3G3?
This offer applies to all orders of an even number of products, i.e., any order you place of 2, 4, 6 etc products. If you order 2 products, the one with the lower MRP will be free of cost for you. If you order 4 products, the two products with the lowest MRP’s will be free of cost for you.
In case the product is bought in the offer: Buy 1 Get 1, the refund will be after proportioning the discount availed during the Buy 1 Get 1 offer. For e.g.: Customer bought 2 products worth Rs.1500 and Rs.1000 and got Rs.1000 discount.
What is the validity of this offer/Till how long can I avail this on your site?
This offer is valid on LimeRoad till 11:59pm on 10th Wednesday, December 10th 2014.
Can I return a product I buy under the Buy 1 Get 1 Free offer?
How will the refund work once I return a product I bought from the Buy 1 Get 1 Free Offer?
If you are returning a product you bought under Buy 1 Get 1, the refund will be after proportioning the discount availed during the Buy 1 Get 1 offer. For e.g.: Customer bought 2 products worth Rs.1500 and Rs.1000 and got Rs.1000 discount and returns the product of Rs.1000 then the amount that gets returned will be Rs.600 i.e. Rs.1000 - Rs.400 (Proportionate Discount).
beware of fraud/imposter calls
Some of our customers have reported getting random phone calls from imposters who call on behalf of Team Lime Road and ask for cash amount to be deposited in bank account for heavy discounts/gold coins/air tickets/event participation etc. We want to caution our customers that by no means these calls are from us and we will never demand such favors from our customers. These calls are by possible pranksters/imposters and we request our customers to share their details with us at the earliest. Please do not entertain them.
Feel free to write to us at customer support or give us a call on our phone number +91-124-6683700.
We are available Monday through Sunday between 10 am and 8 pm (except national holidays).